One care companion, language access, and a coordinated journey — from arrival to the flight home — so your energy goes to healing, not logistics.
Get StartedYour government sponsors your care. Your hospital delivers it. But a ride, an interpreter, a visa renewal, an unfamiliar form, a family concern — these belong to no one in particular. HAEX exists so they belong to someone: a single care companion who stays with you from your first call through your return home.
Your HAEX care companion stays beside you from arrival through recovery, arranging accommodation, transportation, visa renewal support, and interpreter services — one place for everything you ask for or need.
You and your family are guests, far from home. We welcome you with warmth and cultural respect.
Every need has an owner. We follow through, and keep your sponsor and provider informed.
We design your whole journey, from arrival to the flight home, so you can focus on healing.
Precise, reliable, and professional in every detail, from the first call to the last.
HAEX was founded by a care coordinator with an MHA from Northwestern, a background as a pharmacist, and five years inside Middle East healthcare, especially the UAE. We understand the US healthcare system from the inside, and the sponsors, culture, and expectations of Middle Eastern patients. We have also walked patients through care in Thailand and India, so we know what the journey feels like from your side.