HAEX is the care companion for international patients in the US, working with sponsors and providers so every patient's journey feels like one.
Governments sponsor their citizens' care abroad, families weigh their options, and destinations compete for every patient. The United States has some of the strongest healthcare in the world, but strength alone does not decide it. The experience does.
Sponsors fund the care. Providers deliver it. But between the two, the patient often walks alone.
International offices build the treatment plan, choose the right doctor, and coordinate payment. A ride, an interpreter, a visa renewal, an unfamiliar form, a family concern: no one owns these. HAEX does.
HAEX is a separate business that works alongside sponsors and providers, not in place of them. They keep the treatment plan, the doctor selection, and the payments.
Accommodation, patient transportation, visa renewal support, and interpreter services, taken from sponsor and provider international offices.
A HAEX care companion stays beside the patient from arrival through recovery. One place for everything the patient asks for or needs.
Market research, targeting, and promotion strategy that helps US providers win a larger share of Middle Eastern patients.
Patients are guests, far from home. We welcome them and their families with warmth and cultural respect.
Every need has an owner. We follow through, and keep sponsors and providers informed.
We design the whole journey, from arrival to the flight home, so patients can focus on healing.
Precise, reliable, and professional in every detail, from the first call to the last.
You invested in your citizen. HAEX makes sure they receive the treatment and service you paid for, and feel their country's care and support at every step.
Do more with international patients. We take logistics off your international office, and as a growth partner help you reach a larger share of Middle Eastern patients.
You will never be alone. One care companion, language access, and a coordinated journey, so your energy goes to healing.
HAEX was founded by a care coordinator with an MHA from Northwestern, a background as a pharmacist, and five years inside Middle East healthcare, especially the UAE. We understand the US healthcare system from the inside, and the sponsors, culture, and expectations of Middle Eastern patients. We have also walked patients through care in Thailand and India, so we know what the journey feels like from the patient's side.